FAQ

Why was my payment declined?

This is a very rare error, however, if your payment was declined, please check the expiration date of your card, or if you have another card please try using it too. If that does not help, contact your bank or credit card company to fix the issue. We accept payments via Visa, MasterCard, Maestro, PayPal, Amex, Discover, JCB, UnionPay, Elo, Hiper, and Hipercard.


How often will I be charged?

Depends on how much weight you want to lose and what plan you choose. We offer one time payment and subscription plans if you want to lose more weight. If you choose a subscription plan you will be charged every month for 3 months.


Can I workout during my keto challenge?

Yes, you can!


What is a keto diet?

A keto diet is a low-carb diet that results in ketosis. To achieve this, the diet has to be very low in carbohydrates and high in dietary fat, with a moderated amount of proteins.

This diet involves depleting your body of carbs and forcing it to break down fat for energy.


What is ketosis?

Ketosis is a normal metabolic process, something your body does to keep working. When it doesn't have enough carbohydrates from food for your cells to burn for energy, it burns fat instead. As part of this process, it makes ketones.


How long does it take to get into ketosis?

It will take a few days or weeks to feel your absolute best on keto. It is possible that you may experience symptoms of carbohydrate withdrawal at first, but once you become fat-adapted, you'll find that you won't crave carbs as much anymore.


Is a keto diet safe?

A keto diet is usually very safe. However, in the following three situations you may need extra preparation or consultation with your doctor:

- Are you on medication for diabetes (e.g., insulin)?

- Are you on medication for high blood pressure?

- Are you breastfeeding?

If you’re not in one of these situations, you’ll likely do fine on a keto diet, without needing any special modifications.

However, if you're aware of any physical health problems, then special consideration should be made when planning to start a keto diet.


How fast will I be losing weight on a keto diet?

Everyone’s body is different, which means the weight loss rate for each person is different too. For example, someone with a slow metabolism and a lot of fat tissue who doesn’t exercise enough will take longer to see weight loss compared to someone with a normal metabolism who’s slightly overweight and starts exercising four to five times a week along with doing keto.

Typically, in the first week of the keto diet people see a very quick drop in weight—anywhere from a few pounds to as much as ten! That’s because, at first, keto makes your body release a lot of water weight (not fat) due to your lower carb intake.


What should be the gap between each meal on my meal plan?

The gap between each meal is three to four hours (including snacks).